Privacy Policy

PERSONAL DATA AND SENSITIVE DATA

The terms ‘Personal Information’ and ‘Sensitive Data’ are defined under the SPDI Rules and are explained in our Privacy Policy on thevaccinepanda.com.

As part of delivering our Services, Vaccine Panda may collect information from the devices you use to access our Website or App, including location, medical records, history, and financial details, and may anonymize data related to your usage. This anonymized data is solely used to improve our service quality and develop new offerings.

The Vaccine Panda Website and App may collect and use Users’ personal contact details, such as email addresses or phone numbers, for communication purposes only.

Our Privacy Policy includes:

• Personal Identifiable Information collected from Users, including Sensitive Data;
• Purpose, means, and methods of handling Personal Identifiable Information;
• Disclosure guidelines for such Information; and
• Usage of Information in compliance with the SPDI Rules.

Vaccine Panda is not responsible for the authenticity or correctness of Personal Identifiable Information or Sensitive Data or any information provided by Users to Vaccine Panda or to any other party acting on behalf of Vaccine Panda.

Users are responsible for keeping their account information and password confidential if registered on the Website or App. It is solely the User’s responsibility to ensure only authorised access to their account and password. In case of suspected unauthorised account use, Users should notify Vaccine Panda promptly. Vaccine Panda will not be liable for losses due to unauthorised access but Users may be held accountable for damages caused to Vaccine Panda.

Vaccine Panda reserves the right to discontinue Services if any provided information is found to be inaccurate, outdated, or incomplete. If Vaccine Panda suspects that information is untrue or inadequate, Services may be halted for the User. Users accept sole responsibility for any inaccuracies or liabilities arising from Patient-created information entered on the Website or App, and shall fully indemnify Vaccine Panda.

Please ensure that your contact details, including mobile number and email, are correct and up-to-date on the Website or App. Notifications and reminders will be sent to the account linked to the provided contact details. Any loss or inconvenience from incorrect contact information is not the responsibility of Vaccine Panda.

If you use online chat, text messaging, video, or voice calls to interact with Vaccine Panda representatives or healthcare providers regarding vaccinations, our or third-party servers may record, store, and archive these communications. Such records will be handled per our Privacy Policy. Vaccine Panda holds no liability for interactions with healthcare professionals that occur outside our standard Services.

A personal health record facility may be provided to allow you to add, modify, delete, and manage health-related information on our Platform.

There are two types of information stored in your Health Account:

1. Patient-created: Information you generate and upload, such as prescriptions and medical history.
2. Vaccine Panda-created: Information generated during consultations through Vaccine Panda.

All information provided by Vaccine Panda is on an “as is” basis, with no warranties. The personal health record facility is provided as a best-efforts service, and Vaccine Panda is not responsible for any service interruptions.

Health-related reminders and notifications you may receive regarding appointments, vaccinations, and other health matters are provided as a supplementary means of notifying or reminding you of actions related to your health and well-being.